Denny's Server Training Practice Test 2025 – Complete Exam Prep

The standard operating protocol for taking a customer’s order at Denny's emphasizes the importance of confirming the customer's choice before entering it into the system. This practice ensures clarity and accuracy in the order being placed. By confirming the choice, servers can validate that the customer has selected what they intended, which helps to prevent mistakes and enhances customer satisfaction. It also fosters good communication between the server and the customer. Taking the time to confirm the order helps to build rapport and can lead to a better dining experience overall.

Other approaches, such as asking for drinks first, may be part of the ordering process but are not as critical as confirming the entire order. Entering orders randomly can lead to confusion and errors, while insisting on cash payments before taking any orders does not align with common practices and customer expectations in a restaurant setting. Therefore, the best approach is to confirm the customer’s choice to ensure restaurant efficiency and customer satisfaction.